Liability

Safari Rangers (SR) represents other travel organizations, and service suppliers named herein (the Suppliers) as agents only and accordingly on receipt by SR of any booking as contained on the web site, in the brochure or a tailored quote, SR shall transmit any such booking to the Supplier concerned and endeavour to secure timorously all bookings and arrangements. All vouchers, receipts and tickets are issued subject to the terms and conditions specified by the Suppliers and, by accepting the vouchers and tickets and utilizing the services all the passengers (the Customer) partaking on any of SR tours or packages become contractually bound to the Supplier thereof. Neither SR or any holding, agent, parent, subsidiary affiliated or associated Company or Representative shall be liable for any death, loss, injury of, or damage to the Customer or his belongings whatsoever and however arising, and the Customer indemnifies SR accordingly.

 

Change of Arrangements, Route and Price

In the unlikely event of there being an unscheduled extension to the travel arrangements caused by flight delays, bad weather, strikes or any other cause which is beyond the control of SR, it is understood that expenses relating to these unscheduled extensions (hotel accommodation etc.) will be for the Customers account. In the unlikely event that any hotel is unable to provide the accommodation confirmed to the Customer the policy is always to offer the Customer an alternative hotel of similar classification, wherever possible in the same area. While every effort is made to keep published itineraries, SR reserves the right to make changes for the Customers convenience. In some cases, conditions such as the weather, accommodation or game movements may necessitate an alteration to the tour itinerary and this does not constitute any reason for a refund.

 

Insurance

It is strongly recommended that the Customer take adequate insurance cover in the event of cancellation due to illness, accident or injury. Insurances against personal accident, medical assistance, personal liability and loss of baggage are also recommended. (Please note that the aforementioned cover is merely a suggestion and not an exhaustive list). It shall not be obligatory upon SR to affect insurance for the Customer except upon detailed instructions given in writing by the Customer and all insurance affected by SR pursuant to such instruction will be subject to such exceptions and conditions as may be imposed by the insurance company or underwriters taking the risk, and SR shall not be obliged to obtain separate cover for any risks to be excluded. SR shall not be under any obligation to affect a separate insurance for each Customer but may declare it on any open or general policy. Should the insurers dispute their liability whatsoever in relation thereto notwithstanding that the premium of the policy may not be at the same rate as that charged by SR or paid to SR by the Customer? SR will not be responsible if the Customer fails to take adequate insurance cover.

 

Travel Documents

The responsibility to advise all Customers to have in their possession current and valid passports, visas, vaccinations and inoculation certificates and the like, where required, is that of SR alone. SR shall be responsible for any losses of any nature arising from SR failure to ensure that the Customers are timorously advised of the necessity of complying with such requirements excluding consequential losses. SR shall not be responsible for problems arising as a result of the supplying of insufficient and/or incorrect information and/or the refusal of a Customer to furnish travel documents or information to it timorously not for the refusal by foreign or South African authorities to issue travel documentation for a particular person or other matters beyond its control.

 

Cancellation

SR reserves the right to a cancellation fee, the amount of which depends on the debits SR receives from Suppliers. The cancellation fees, which may be imposed, are 50% of the deposit. If cancelled within Seven (7) days of departure date, the full booking deposit is forfeited. Failure to cancel will result in the total tour cost being payable.

 

Law and Cancellation

South African law governs this agreement. The parties hereby consent to the jurisdiction of the appropriate Magistrates Court in regard to any action or proceedings based on or arising from the Trading and Booking Conditions.